Extranet Support

Please contact the GTA Extranet Support for questions on the system functionalities or if you have a technical issue. For queries on GTA bookings, please contact F.I.T. Reservations (please refer to contact details further below):

Where your hotel is located Extranet Support Email Extranet Support Telephone nr
EMEA – Europe, Middle East, Africa
India, Sri Lanka, Nepal, Indian Ocean
lon.gtaextranetsupport@gta-travel.com T: +44 (0) 20 3170 5091
T: +44 (0) 20 3170 5092
AMERICAS: United States of America,
Canada, Caribbean, all Latin America
NYC.GTAextranetsupport@gta-travel.com T: +1 (212) 843-9778  extn 142344
SOUTH EAST ASIA: Thailand, Vietnam,
Laos, Cambodia, Myanmar, Singapore,
Malaysia, Indonesia, Brunei, Taiwan
sin.gtaextranetsupport@gta-travel.com T:  +65 63377081 extn 6
Hong Kong, Philippines, Macau,
Maldives, South China
china.gtaextranetsupport@gta-travel.com T: +86-21-61711377
Rest of China china.gtaextranetsupport@gta-travel.com T: +86-10-58167013
OCEANIA: Australia, New Zealand,
South Pacific Islands
syd.gtaextranetsupport@gta-travel.com.au T: +61-2-9493 9999 extn 25
Japan, South Korea, Guam, Palau,
Northern Mariana Islands (Saipan etc )
tyo.gtaextranetsupport@gta.co.jp T: +81-3-5791 8470

F.I.T. Reservations - EMEA

Please contact the F.I.T. Reservations department for all queries relating to F.I.T. bookings:

Where your hotel is located F.I.T. Reservations Email F.I.T. Reservations Telephone nr
Belgium, Netherlands, Luxembourg, Denmark,
Norway, Iceland, Sweden, Finland
lon.fitinbound.b@gta-travel.com T: +44 (0) 845 872 7139
United Kingdom, Ireland, Israel lon.fitinbound.u@gta-travel.com T: +44 (0) 845 872 7137
Italy, San Marino lon.fitinbound.d@gta-travel.com T: +44 (0) 845 872 7133
Spain, Andorra, Portugal, Gibraltar lon.fitinbound.e@gta-travel.com T: +44 (0) 845 872 7136
Germany, Austria lon.fitinbound.f@gta-travel.com T: +44 (0) 845 872 7132
France, Monaco lon.fitinbound.h@gta-travel.com T: +44 (0) 845 872 7131
Russia, Eastern Europe, Balkans, Baltics,
Turkey, Cyprus, North Cyprus, Greece, Malta
lon.fitinbound.g@gta-travel.com T: +44 (0) 845 872 7135
Africa dxb.fitinbound.d@gta-travel.com T: +971 4 457 6200
Bahrain, Qatar, Kuwait, Oman, Saudi Arabia, Yemen dxb.fitinbound.b@gta-travel.com T: +971 4 457 6200
UAE dxb.fitinbound.a@gta-travel.com     T: +971 4 457 6200
Egypt, Jordan, Iran, Iraq, Lebanon, Libya, Sudan, Syria dxb.fitinbound.c@gta-travel.com T: +971 4 457 6200

F.I.T. Reservations - AMERICAS

Please contact the F.I.T. Reservations department for all queries relating to F.I.T. bookings:

Where your hotel is located F.I.T. Reservations Email F.I.T. Reservations Telephone nr
United States of America, Canada, Caribbean and
all Latin America
nyc.hotelquery@gta-travel.com T: +1 212-843-9778

F.I.T. Reservations - APAC

Please contact the F.I.T. Reservations department for all queries relating to F.I.T. bookings:

Where your hotel is located F.I.T. Reservations Email F.I.T. Reservations Telephone nr
Australia syd.inbound.res@gta-travel.com.au T: +61-2-9493 9994
New Zealand, South Pacific Islands akl.inbound.res@gta-travel.co.nz T: +64-9-300 4180
Thailand, Cambodia, Laos, Myanmar, Vietnam Bkk.Inbound.Hotelres@gta-travel.co.th T: +662 6546000
India, Bangladesh, Bhutan, Sri Lanka, Nepal,
Pakistan, Indian Ocean
dxb.fitinbound.e@gta-travel.com T: +971 4 457 6200
Indonesia, Malaysia, Brunei jkt.fitinbound@gta-travel.com T: +62 21 5700175
China (except Guangdong & Hainan provinces) pek.fithotels.b@gta-travel.com T: +86-10-58167214
China (Guangdong & Hainan provinces) inbound.rescn@gta.com.hk T: +852 2102 6136
Hong Kong inbound.res@gta.com.hk T: +852 2102 6136
Macau inbound.resmo@gta.com.hk T: +852 2102 6136
Philippines inbound.resph@gta.com.hk T: +852 2102 6136
Japan, Guam, Palau, Northern Mariana Islands
(Saipan etc )
tyo.fithotels.b@gta-travel.com T: + 81 3 5789 6201
South Korea selres@gta-travel.com T: +82 2 2170 6530
Singapore sin.hotelquery@gta-travel.com T: +65 6337 7081 extn 2
Taiwan tpe.hotelquery@gta-travel.com.tw T: +886 2 25180616